Unfortunately, after changes to EU shipping rules in December 2024, we can no longer ship to countries in the EU or Northern Ireland. We ship everywhere else in the world!

If you are unhappy with your order, please email us with your concerns and ideally a picture. Due to the nature of our products, for hygeine reasons we do not accept returns, but if your order has arrived damaged then we can offer a refund or we can send you your jewellery again. Contact us at: loopy.hoops.email@gmail.com

No. We ship orders using Royal Mail second class, which does not provide tracking details. For this reason, once your order has been shipped we cannot provide any more information on its status or wherabouts.

If you contact us immediately with your order number and correct address, yes. If the address you entered is invalid, the parcel should be returned to us and then we will contact you for redelivery whereby you will be responsible for the cost of shipping. To contact us, email: loopy.hoops.email@gmail.com

All of them!! We offer a huge range of jewellery, and every single piece is allergy friendly. At Loopy Hoops, we believe that no one should miss out on the joy of jewellery because of allergies.

Yes! If your order is a gift, add to the order notes at checkout who the gift is for and what to write. We will then package the order with our gift packaging and add in a handwritten note addressed to them, at no extra cost.

All of our jewellery is made from either sterling silver 925 or 18kt gold. Some necklaces are made with elastic, and this will be clearly stated in their description.

Yes! All our packaging is either recyclable or reusable. We are extremely passionate about the environment and endeavour to make our business as kind to nature as possible.